Ordering Information

Welcome to our shop! Here’s everything you need to know about placing your order:

Processing Time

Once you’ve placed your order, for most in stock items it will take 1-2 business days to process (5-7 business days for backorder items), plus shipping time to receive your order. During this time, we carefully prepare and pack your order to ensure it arrives in perfect condition. Most orders are made to order and sometimes may be subject to longer processing times. If this is the case, we will contact you directly.

Our processing times are calculated based on business days, which do not include weekends or holidays.

Shipping Options

After processing, your order will be shipped using the method you select at checkout. We offer several shipping options to suit your needs. Here’s what you can expect:

Standard Shipping: Typically takes 3-5 business days.
Expedited Shipping: Typically takes 1-3 business days.

Please note that shipping times may vary based on your location and any potential delays with the carrier.

Local Pickup

For our local customers, we offer a convenient Local Pickup option. Simply select Local Pickup at checkout, and we’ll notify you when your order is ready for collection—usually within the 5-7 business day processing time. When you come to pick up your items, please bring your order confirmation and a valid ID for verification.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking information. You can use this to keep an eye on your package as it makes its way to you!

Additional Information

**All orders are final, and we do not offer refunds or returns due to hygiene reasons.**

If you require large quantities of items for production, please reach out to us to place an order, and we can discuss processing times accordingly.

Thank you for shopping with us! If you have any questions or need assistance, feel free to reach out to our customer service team.